Automated Q&A Workflow for

Customers on WhatsApp

Our Automated Q&A Service empowers businesses to deliver instant and accurate responses to customer queries directly on WhatsApp.

Using AI-driven chat automation, it ensures consistent support, reduces response time, and enhances customer satisfaction — all without the need for manual intervention.

Fully adaptable to any type of business, this solution can be customized to address specific products, services, or customer support requirements.

  • Provide instant answers to FAQs through WhatsApp.

  • Ensure timely, accurate, and 24/7 support.

  • Minimize repetitive manual responses.

  • Tailor Q&A flows for diverse industries.

  • Maintain consistent and professional customer communication.

Service Objectives:

Option 1: Authenticated Vulnerability Assessment
Approach:
Key Deliverables:

Evaluate internal security exposure using limited internal access through VPN. This service is offered for both Core sites and Satellite sites.

  • Identify internal assets reachable over VPN.

  • Review firewall rules, internal routing, and endpoint exposure.

  • Check OS patches, service configurations, and privilege escalation paths.

  • Validate internal attack vectors through exploitation simulation.

  • Include internal threat landscape and risk-based remediation.

  • Vulnerability Report

  • Exploitation Report

  • Executive Summary with Recommendations

Option 2: Black Box Vulnerability Assessment
Approach:
Key Deliverables:

Simulate an external attacker with no prior knowledge of the internal environment. This service is offered for both Core sites and Satellite sites.

  • DNS Enumeration, WHOIS, OSINT, and Banner Grabbing.

  • Identify open ports, services, and version-specific vulnerabilities.

  • Validate false positives, confirm exploit feasibility.

  • Attempt limited proof-of-concept exploitation to validate critical vulnerabilities.

  • Detailed technical and management-level reporting.

  • Vulnerability Report

  • Exploitation Report

  • Executive Summary with Recommendations

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